CX Analyst Developer

About the job

CX Analyst Developer Minimum Requirements: Proven track record user user-centred content strategy and creation. Expert understanding of user journey mapping and identifying risks. Preferably within an ecommerce/transactional/purchasing context. Experience working with AGILE multi-disciplined teams User Researchers, Product Owners, Designers, etc. Comprehensive commercial portfolio of elegant content creation/copywriting. Strong understanding of content publishing on various CMS platforms (and the constraints that come with each) particularly AEM. Responsibilities: Ensuring and advocating a user-centered approach to all the content you create. Map customer purchase journeys to identify pain...