Customer Retention Leader (BI)

Myanmar

About the job

MPT is seeking a Senior Customer Retention Specialist to join our team. The successful candidate will be responsible for developing and executing strategies to retain existing customers and increase customer loyalty. Responsibilities: Create English and Myanmar SMS content for Customer Retention team's pilot campaign and other requested team's campaign. Create short URL link shared by other teams To create Message template, English and Myanmar in MCCM system based on offer and check Sender ID with Reply Code. To support team leader to execute CVM and BTL campaign by using MCCM system to generate revenue, create Offers and Campaigns To analyze Campaign, retain the customer and prevent the...