MogiMed-Metrix
Collections Representative Bi-Lingual Spanish/English - Remote
Full-time
About the job
Job Purpose The Collections Representative supports our Collections department in its debt recovery process by contacting debtors to make payment arrangements or determine settlements on behalf of our clients. Must be assertive in pursuing payments in a professional manner and in accordance with FDCPA guidelines. Duties and Responsibilities Initiate collection calls daily Arrange payments of outstanding balances Set up payment plans for parties unable to repay their debt in full Send correspondence regarding delinquent accounts Provide daily/weekly updates to management Contact health insurance carriers Manage a large volume of patient accounts per week Coordinate with the legal department...