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KMC Solutions Inc

XTN-D84D970 | DATA SCIENTIST

Full-time

About the job

DUTIES AND RESPONSIBILITIES Answer incoming incoming customer calls,chat, email with experience and proficiency within the company standards when applicable Answer incoming chat and social media inquiries for order status, stocks complaints, and general inquires Enter orders and order type with accuracy, expedience, and proficiency within the company standards when applicable Provides all pertinent information regarding order and order management including resolution follow up to internal and external stakeholders when applicable Maintain current customer profiles, database, and system linking to customer-facing information to assure customer satisfaction and information sharing Solve...