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JPMorgan Chase

Voice Product Analytics - Associate

Columbus, OH · 3 months ago

Full-time

About the job

Help improve how customers experience service across voice and digital channels. In this role, you’ll turn complex data into insights that inform product and operational decisions. You’ll collaborate with partners across servicing, product, finance, marketing, and analytics to identify opportunities and measure impact. If you enjoy structured problem-solving, storytelling with data, and delivering results in an agile environment, this role offers meaningful visibility and growth. As an Associate, Voice Product Analytics within the Consumer and Community Banking Data and Analytics organization, you will support advanced analytics work across Operations functions, channels, and products. You...