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JPMorgan Chase

Vice President, Product Manager – Asset Management Client Service Experience – Service Assist

New York, NY · 3 months ago

Full-time

About the job

As a Service Assist Product Manager, you will bring strong product discipline and a data-driven, AI-first mindset—spanning generative AI, machine learning, and natural language processing (NLP)—to lead strategy and end-to-end execution across business and technology teams, mobilizing partners to deliver measurable client, operational, and risk outcomes. Job Responsibilities: • Define and maintain the Service Assist product vision, strategy, and roadmap, aligned to business priorities, client experience goals, and the firm’s AI ambitions. • Champion an AI-first approach, identifying and prioritizing high-value use cases for generative AI, machine learning, and intelligent automation—such as...