Sustaining Software Engineer

Houston, TX · 1 month ago

About the job

Join our team as a Sustaining Software Engineer and contribute to our Digital Product and Automation initiatives. You'll provide crucial support and expertise, enhancing our NOVOS Automation Drilling Platform and improving field deployment processes. Your impact will drive product reliability and operational efficiency. Responsibilities • Provide second-level technical support for software products and automation systems, ensuring efficient issue resolution. • Utilize Jira Service Management to track, prioritize, and resolve issues, maintaining an organized approach. • Conduct root cause analysis on software and system issues, proposing effective solutions for field-identified problems. •...