MogiServiceNow
Staff Inbound Product Manager, AI Specialists and Voice AI
HybridFull-time
$166,500 to $291,400 a year
About the job
Job Description Zero Touch Support exists to make working with your IT department easy and pain-free. That is a bigger surface than any one product. It starts at the front door, where Moveworks, Employee Slate, and our chat experiences meet employees inside the tools they already use and resolve most of what they need before a ticket ever exists. When something does need real work, our AI Specialists pick it up, carry it end to end, and close it. Voice AI does the same for the people who would still rather pick up the phone. Employee Insights shows us and our customers where the friction actually sits, so the whole system improves on a loop instead of on a release cycle. Put together, that...