Sr. Software Engineer, CX AI Agents

North Carolina · 1 week ago

$115,500 to $203,100 a year

About the job

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Role Overview Shape how enterprises deliver customer experiences by building and deploying AI agents that interact directly with customers...