Sr. Manager, SRE, Operations & Product Support

Houston, TX · 1 week ago

About the job

ABS Group Digital Solutions is seeking a Lead, Site Reliability Engineering, Operations & Product Support to establish the production reliability and support operating model for its next-generation Fleet Management System (FMS). The role will help take FMS from development through beta, customer migration, and scaled SaaS operations. It combines hands-on reliability engineering with leadership of incident response, operational readiness, technical support escalation, and post-launch improvement. Working with the Platform Engineering & Cloud Architecture lead, application engineering, QA, security, and customer support teams, this person will ensure the product is observable, recoverable...