Idexx
Software Support Specialist - Veterinary Software
Full-time
$22 to $22 a hour
About the job
As a Veterinary Software Support Specialist, you will perform a variety of software-related activities, providing information, resolving issues and ensuring satisfaction. In this role: - You will provide customer technical support for software products and services. - You will support may consist of answering customer questions, explaining products and services, instructing in use of equipment, troubleshooting and repairing system, database or data communication issues, or other priorities. - You will determine customer needs, researches and provides solutions, coordinating with other team members as needed. - You will ensure ongoing customer satisfaction and continuing strong customer...