Software Support Analyst I (On-Site Blythwood, SC)

Blythewood, SC · 1 week ago

About the job

JOB TITLE: Software Support Analyst Tier I DEPARTMENT: Public Sector REPORTS TO: Support Services Director JOB LOCATION: Blythewood, SC TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations. The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide front-line technical support for our proprietary software applications via phone, email and...