MogiINIT Innovations in Transportation
Software Support Analyst
$60,000 to $70,000 a year
About the job
Software Support Analyst We are currently looking for a highly motivated Software Support Analyst to join our Customer Support Team. This individual will assist the organization’s end user community with resolution of technical and functional service requests. We need a self-starting, detail-oriented individual with the ability to communicate with our customers, analyze problems, and see them through to resolution. The individual will be required to contribute to other aspects of the Customer Support Team. Specific Job Functions: • Serve as primary client contact for incoming support requests. • Answers calls to the Customer Support Desk and accurately captures information on all service...