Software Product Support Engineer

About the job

Key Duties and Responsibilities: Apply engineering expertise and knowledge of simulation techniques of RecurDyn products to provide the highest level of technical guidance to Customers and Channel Partners either through interactions with the users or by creating high-quality knowledge material and ensuring high-quality, ,timely customer service that results in improved customer satisfaction and productivity. Identify the knowledge gap based on the latest industry trends and requirements. Work with multiple subject matter experts to address the gaps in knowledge. Create knowledge on the latest RecurDyn product releases. Develop technical expertise in one or more simulation areas Submit...