Software Implementer

About the job

 DIRECTLY REPORTS TO: Lead Software Implementation Officer MAIN AREA OF RESPONSIBILITY: The primary responsibility of the Software Implementation Officer is to lead a successful onboarding experience to Sprout's clients. The officer coordinates and project tasks and timelines, maintains project plans and communicates status to clients and internal management team. TASKS: Ensures delivery of Sprout products according to project timelines Configures the application based on implementation plan (no development skills required) Is responsible for providing updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up...