Software Developer-SCSM

TX · 123 months ago

About the job

Job Description Responsibilities: •Functions as a liaison to multiple business units. Serves as point of contact for issue reporting, tracking, resolution and validation. •Aid in leading the analysis, design, testing, implementation, and support activities for Service Manager solutions •Use Service Manager experience/knowledge to offer up best practices/solutions to identified business needs/issues •Prepare documentation (requirements, recommendations, technical analysis) •Prepare Mockups/Prototypes based on Requirements/Recommendations – use knowledge of Service Manager features/tools to offer up “solutions” to the identified requirements •Troubleshoot any application side issues; document...