ServiceNow Developer and Administrator

CA · 135 months ago

About the job

Job Description Job Description: The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow (Service-now.com) in a controlled and predictive manner. The general scope of the work for this position is as follows: • Understands technical and functional design requirements for ServiceNow • Understands the workflow engines • Creates workflow and web prototypes for client engagements •...