Serasa Experian
Service Now CSM Technical Product Owner
HybridFull-time
About the job
Job Description We are looking for a ServiceNow Customer Service Management Technical Product Owner to join our growing team in Sofia. This is a critical role responsible for guiding the strategy, evolution, and of our ServiceNow platform for the UK business. You combine product ownership capabilities with deep technical troubleshooting expertise with customer-centric service delivery. Job role will be reporting to the Head of respective department. What You'll Do: As the ServiceNow CSM Technical Product Owner, you will maximize the value of the ServiceNow CSM platform and ensuring it delivers measurable outcomes, operational efficiency, and outstanding client experiences. • You will...