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Serasa Experian

Service Now CSM Technical Product Owner

Bulgaria · 4 days ago

HybridFull-time

About the job

Job Description We are looking for a ServiceNow Customer Service Management Technical Product Owner to join our growing team in Sofia. This is a critical role responsible for guiding the strategy, evolution, and of our ServiceNow platform for the UK business. You combine product ownership capabilities with deep technical troubleshooting expertise with customer-centric service delivery. Job role will be reporting to the Head of respective department. What You'll Do: As the ServiceNow CSM Technical Product Owner, you will maximize the value of the ServiceNow CSM platform and ensuring it delivers measurable outcomes, operational efficiency, and outstanding client experiences. • You will...