MogiAccel Talent Group
SERVICE ADVISOR (bi-lingual)
Full-time
About the job
Position Purpose: An integral and vital part of the customer service experience is the manner in which service personnel interact with our customers. This position is crucial to achieve the highest customer satisfaction by performing his / her duties in accordance with current OEM practices and our company’s and procedures. Accountabilities: • This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. • Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. • Write up...