BNY
Senior Vice President, AI Employee Support Product Owner
Full-time
About the job
We’re seeking a future team member for the role of Senior Vice President, AI Employee Support Product Owner to join our People Enablement team. This role is in Lake Mary, FL; Pittsburgh, PA; or NYC, New York. In this role, you’ll make an impact in the following ways: • Lead the strategy and execution to unify fragmented HR support experiences, bringing together AI, workflow automation, and case management into a single, intuitive support journey across Eliza and Oracle. • Architect and deploy foundational agentic self-service capabilities, shifting the enterprise toward an AI-first operating model where employee needs are increasingly resolved through intelligent self-service rather than...