Senior Software Engineer – Platform Team

Boston · 1 week ago

$150,000 to $185,000 a year

About the job

Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information. That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a person. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI...