Ting Labs
Senior Product Manager, Ting Consumer Products
Full-time
About the job
About the Role We are hiring a Product Manager to scale Ting’s consumer product and services — owning strategy, roadmap, customer support and insights, GTM, and the web and mobile apps themselves. This role sits at the intersection of product and marketing. It will partner very closely with marketing to deliver an evolving customer experience, with the goal of growing the Ting installed base through both existing and new channels. What You'll Own • The consumer. Be the in-house expert on consumers' needs - what prompted them to request or buy the product, how they use it, and what new problems it can solve for them. Run discovery, build durable feedback loops, and translate insight into the...