Senior Manager Customer Support - EzyVet Software

Frisco, TX · 2 months ago

About the job

The Senior Manager, Customer Support (ezyVet) is responsible for leading the global ezyVet Customer Support organization, ensuring exceptional customer experiences while driving operational excellence, team engagement, and scalable support strategies. Why this role matters: This role provides leadership for regional support managers, supervisors, and consultants across multiple geographies and partners closely with Product, Customer Success, Implementation, and Customer Experience teams to improve customer outcomes and reduce service demand through proactive supportability initiatives. As a key leader within Customer Technical Support (CTS), this individual will drive transformation...