Senior Data Support Engineer

Mauritius

About the job

Position Overview: We are seeking a highly skilled Senior Support Service Engineer with extensive experience in L1 and L2 support, specifically in data-related fields such as data lakes, data platform products, and data governance. The ideal candidate will possess exceptional analytical abilities, a deep understanding of complex data structures, and proficiency in deriving technical solutions from ticket descriptions. This role requires hands-on development capability for L2 requests, operational oversight, and proactive management of support processes and communication guidelines. Key Responsibilities: Technical Expertise: Utilize profound knowledge of data lakes, data lakehouse services...