Senior Backend Engineer, GenAI

TLV · 2 months ago

About the job

WHAT YOU'RE APPLYING FOR Anyone can ship an AI agent. Shipping one that’s right ~98% of the time, with no human checking its work, takes different engineering. That’s what this team builds. We're looking for a Senior Backend Engineer to help push our AI customer-service agents closer to fully autonomous insurance service. You'd be joining the team behind the agent that talks to real customers every day over email, phone, chat, and SMS - handling policy questions, claims conversations, and verified documents end-to-end, with no human in the loop. This isn't a demo or a copilot. Real customers, real money, real stakes, every day. We believe three things matter for every role at Lemonade...