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Uber

Product Manager II, Agentic AI

San Francisco, CA · 2 months ago

Full-time

$161,000 to $179,000 a year

About the job

About the Team Uber's Customer Obsession AI team is building one of the largest GenAI products at Uber, serving nearly one billion customer interactions annually across all of Uber’s products globally – Rideshare, Delivery, Merchants, Autonomous Vehicles, Third-party offerings, and more. Customer experience is at the heart of cutting-edge applied AI today. The opportunity is expanding from handling individual customer queries into an end-to-end proactive AI assistant across the full user journey. We are rebuilding the product from the ground up to be AI-native, with a world-class team across Product, Engineering, Data Science, and Design. The team is also “AI-pilled” – every day, we find...