MogiJPMorgan Chase
Product Manager, Enterprise Communication Platforms
Full-time
About the job
Lead the roadmap for enterprise contact center platforms, defining outcomes, metrics, and secure, reliable delivery. As a Product Manager, Enterprise Communication Platforms at JPMorganChase within Corporate Technology and the Contact Center Product Line, you will own the end-to-end success of contact center capabilities that help employees serve customers more effectively in a hybrid, global environment. You will partner with internal customers to design and integrate Amazon Connect workflows into business applications and operating processes, ensuring solutions are valuable, viable, and measurable. You will define outcomes, prioritize the product backlog, and align stakeholders to deliver...