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BackOps AI

Product Manager, Agent Platform

San Francisco · 5 days ago

HybridFull-time

About the job

About BackOps BackOps is building the AI resolution layer for companies that make or move physical goods. The physical economy still runs on a fragmented web of ERPs, WMSs, TMSs, carrier and vendor portals, email, spreadsheets, legacy systems, and the people who know how to hold all of it together. When something breaks, whether a shipment is delayed, an order changes, a claim needs to be filed, a document is missing, someone has to gather context across systems, determine what should happen next, take action, and make sure the problem is actually resolved. BackOps automates that work. Our platform, Relay, deploys AI operators that understand operational workflows, work across the systems...