Principal, CX Strategy & Analytics

3 days ago

$143,000 to $229,000 a year

About the job

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about creating raving fans and delivering an unparalleled customer experience. And we see the service and support that our team provides to customers as a key differentiator in the market and a point of pride. As Toast continues to grow – offering new products, serving new customer types & segments, expanding to new geographies – we must continue to innovate on that customer experience and the level, type and modes of support we provide. As Principal, Customer Experience Strategy...