NICE Developer

Plano, TX · 118 months ago

About the job

Job Description Job Title: NICE Developer Location: Plano, TX Duration: Full-Time Job Description: · 7 + years of relevant IT experience in NICE v3.1/4.1 systems (mandatory) · Experience with call and voice recordings systems. · Awareness of maintenance activities/health checks for NICE systems and NICE perform applications. · Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used Monitoring / Scheduling tools. · Experience in incident and problem management and the ability to identify cross functional or technical issues and trouble shooting skills. · Ability to be flexible enough to work for extended hours...