MogiSouth Florida Community Care Network LLC
Member Services Data Coordinator
Full-time
About the job
Position Summary: Performs a wide variety of duties to support the Customer Experience Department including data entry, new member welcome calls, clerical work and filling. Handling of all incoming mail and compiles and completes return mail reports as required. Serves as back up to the call center as required. Essential Duties and Responsibilities: • Processes all returned mail for the Customer Experience department. • Keeps running log of all returned mail and attempts outreach to members to obtain updated demographic information. • Conducts new member welcome calls for all new MMA enrollees. • Provides clerical support for the department leaders. • Provides back up to call center when...