MogiThe Home Depot
Manager, CX Analytics (Enterprise Customer Delivery Experience)
On-siteFull-time
About the job
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Manager, CX Analytics (Enterprise Customer Delivery Experience) plays a pivotal leadership role in shaping and improving the experiences millions of customers have when receiving products from The Home Depot. From delivering a vanity to a customer's home, coordinating a major appliance installation, fulfilling a professional contractor's jobsite order, or resolving a delivery issue before it becomes a customer escalation, this leader helps uncover the insights that power better customer outcomes. This role serves as a strategic thought partner across Delivery, Supply Chain...