Manager, Customer Master Data

Summit · 1 month ago

About the job

Job Summary The Manager, Customer Master Data Management leads the execution and governance of customer master data across the commercial contract lifecycle, accountable for the accuracy, consistency, and readiness of data that underpins contract eligibility, order processing, and downstream financial transactions. As part of Customer Operations alongside Returns, Membership, and Chargebacks, this role leads a team responsible for the end-to-end customer account lifecycle, structuring and maintaining data to prevent pricing errors, shipping disruptions, and revenue leakage while supporting accurate Gross-to-Net (GTN) outcomes. The Manager also looks for the errors that keep resurfacing...