Manager, Customer Analytics

80 Pine Street · 1 week ago

$120,000 to $170,000 a year

About the job

Essential Job Functions % of Time Essential Job Functions 30% Conduct deep analysis of customer, transaction, corridor, and regional performance to identify growth opportunities, risks, and key business drivers. 25% Develop customer cohort models, retention frameworks, customer lifetime value analysis, and forecasting models to support FP&A and business planning activities. 20% Design, build, and maintain executive dashboards and performance reporting solutions that provide visibility into KPIs, growth trends, and business outcomes. 15% Partner with Marketing, Product, Finance, Pricing, and GTM teams to evaluate business initiatives, measure performance, and provide strategic...