MogiVet Customer Experience (VCE)
Management and Program Analyst (Data Science)
$107,446 to $139,684 a year
About the job
Summary This position is located in the Veterans Experience Office (VEO), Customer Experience Data, Analytics, and Technology Solutions (CXDATS). The incumbent leads data science and analytics initiatives that transform complex data into actionable insights, supports data-driven decision-making, and manages projects that advance customer experience, business process improvement, and organizational change across VA programs and services. Duties • Identifies, collects, prepares, and assesses structured and unstructured data to support business and analytical needs • Develops and applies analytical techniques, including data mining, data modeling, machine learning, and predictive modeling, to...