Machine Learning Engineering Technical Leader - CX AI

US · 4 weeks ago

$256,900 to $333,400 a year

About the job

The application window is expected to close on: 11/26/2026This is a Hybrid role requiring 3 days per week in the San Jose, CA office. Meet the Team Cisco's CX AI Foundations team owns the foundational AI platform behind intelligent customer experiences across Cisco — the shared layer that application and agent teams across CX build on, in cloud, on-premises, and fully air-gapped customer environments. Our charter spans the platform end to end: the model and inference layer (including SLM specialization and the LLM-compatible API), evaluation systems for shipped AI behavior, agentic and orchestration infrastructure, foundational AI services and APIs, and the packaging and upgrade machinery...