Google Analytics Consultant

IN · 110 months ago

About the job

Job Description • Educate the customers on product usage, from the basics to best practices mostly via emails/chat & phone calls. • Provide superior client technical support for Google Analytics Suite Products • Troubleshoot, escalate and respond to product support requests. • Complete Product Configuration (Feature Activation / Deactivation) • Identify and Escalate Product (GA360) bugs to the Analytics Escalation Team (TPE) or Eng Team • Coordinate with cross-functional teams including Product Management/Specialists, Sales, & Engineering teams to drive customer communications, product feedback, feature requests, and technical issue resolution to achieve the highest level of customer...