MogiNorth Star Staffing Solutions, Inc.
Global Data Center Manager
Full-time
About the job
Job Description This position is responsible for the operational management of TRW’s outsourced data center providers in the US and Europe as well as TRW’s internal data center operations in Livonia, MI and Washington, MI. Responsibilities include leading a team of technical support staff located in the US and the UK with the key objective to ensure no disruption of TRW’s critical systems, whether in-house or outsourced. Responsibilities also include: · SLA management. Ensuring that SLAs for data center services are defined, monitored and reported, with the objective of continuous improvement to meet changing business requirements. · Availability management. Ensuring that agreed SLAs are...