Front Office & Data Entry Operator (Remote)

Indianapolis, IN

About the job

Job Description Our customer is seeking a Front Office team member to join our team! You will be responsible for helping customers by answering phones and providing product and service information, as well as entering cases into the scheduling system. Responsibilities: Handle customer inquiries and delivery questions Provide information about the products and services Connect clients with appropriate Technical Support Staff Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Enter new cases into scheduling system for production ​ Qualifications: Basic Computer & Typing Skill Pleasant Phone Demeanor Ability to...