National Debt Relief LLC
Director of AI & Digital Analytics
$188,500 to $217,000 a year
About the job
Overview National Debt Relief is seeking a strategic and insights-driven Director of Digital & AI Analytics to design the measurement, insights and optimization of our end-to-end customer experience. This role will own the enterprise-wide analytics strategy related to digital journeys and AI interaction support within client journeys. With a key focus on ensuring that the data we collect is used to create a competitive advantage in driving growth, efficiency, and client satisfaction. This role will be a key partner in supporting testing, performance management, and scale of agent-replacement AI within the organization. As a Director, you will lead a team and partner cross-departmentally to...