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National Debt Relief LLC

Director of AI & Digital Analytics

US · 1 month ago

Full-time

$188,500 to $217,000 a year

About the job

Overview National Debt Relief is seeking a strategic and insights-driven Director of Digital & AI Analytics to design the measurement, insights and optimization of our end-to-end customer experience. This role will own the enterprise-wide analytics strategy related to digital journeys and AI interaction support within client journeys. With a key focus on ensuring that the data we collect is used to create a competitive advantage in driving growth, efficiency, and client satisfaction. This role will be a key partner in supporting testing, performance management, and scale of agent-replacement AI within the organization. As a Director, you will lead a team and partner cross-departmentally to...