uBreakiFix
Data Scientist, Virtual Agents
On-siteFull-time
About the job
Why Asurion At Asurion, we provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. We deliver easy, instant access to a community of tech experts; to solve any technology issue you could ever have with almost any device you’ll ever own. Our Data Science & AI team is heavily focused on empowering our agents in providing best in class service but also building generative AI solutions to increase our reach and cover many more channels. About the role & team: Our Data Science and Applied AI...