Data Reporting Analyst (Remote)

Lenexa, KS

About the job

Position Summary: The primary job function for this position is analyze, develop, improve and automate data visualization and analytics tools to help teams identify and understand key measures of business performance, track progress towards goals, assist the organization with informed decision making and measure customer satisfaction trends. Key Responsibilities: 1. Develop and automate customer experience reporting, key performance indicators (KPIs) and data visualization to identify and understand business performance, track progress towards goals, assist with organizational decision making across all areas impacting customer experience. Including, but not limited to case management...