Data Analyst, User Operations

3 months ago

About the job

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role The User Operations team owns the support experience for Cursor's users - from individual developers to our largest enterprise accounts. As we've scaled across regions, the volume and richness of our support data has grown faster than our ability to make sense of it. We're looking for a...