MogiWork From Home Job
Data Analyst 100% Remote
Part-time
About the job
100% Remote Responsible for providing data analysis to recommend actions of a moderately complex nature to improve business processes to management. Gather, validate, and analyze data, to successfully manage internal performance reporting and messaging for Operations Analyze lost productivity within our BPO vendors and estimate budgetary impacts Compile and analyze interval call volume data and lost productivity risks and make short term schedule recommendations to create operational efficiencies Own agent performance scorecards, published monthly, to assist management with performance management Track overtime from a productive and budgetary perspective and forecast expected monthly...