MogiCampspot
Customer Support Specialist, Hospitality and Software
On-siteFull-time
About the job
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the ‘ins and outs’ of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred. Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional...