MogiRalliant
Customer Success Engineer – Analytics as a Service
On-siteFull-time
About the job
Customer Success Engineer – Analytics as a Service Position Summary The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable customer outcomes, renewal and expansion. This role combines technical implementation, DevOps coordination, customer consulting and AI-enabled process design. The objective is to create a highly scalable customer success operating model capable of supporting a rapidly growing global SaaS business with minimal additional resources. This position is equally responsible for ensuring customer value realization and continuously improving the product through structured Voice of Customer feedback loops....