Conversational AI Chat Bot Developer, Cognigy

Austin, TX · 13 months ago

$140,000 to $160,000 a year

About the job

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities...