XTN-D7A1640 | PRODUCT MANAGER

Functional overview Operations Manager is responsible for planning, overseeing and leading operations for the effective and successful management of productivity, quality, accuracy of information flow and management, business processes and reporting. This is a managerial role that requires detail orientation, good communication and quality driven. Operations Manager lead and monitors progress and create adjustments as necessary Duties and responsibilities Daily coordination with Managers Project mapping and resource planning Measure project performance to identify areas for improvement Coordinate in-field management as necessary Contribute operations information and recommendations to strategic planning and reviews; prepares and complete action plans Implement productivity and quality standards Identify problems and resolutions Analyze process workflow and employee requirements. Create and maintain comprehensive project documentation Develop spreadsheets, diagrams and process maps to document needs Use and continually develop leadership skills Attend conferences and training as required to maintain proficiency Perform other related duties as assigned and needed. Minimum competencies Basic to Intermediate expertise in Microsoft Excel is required (Simple formulas, template development, etc.) At least 3 – 4 years of work experience (Managerial Level) Employee Management & Discipline experience Operations Management experience Familiar with KPIs, KRA Minimum qualifications Strong Organizational Skills High level of integrity and honesty Optimism, calmness and flexibility Productivity and quality driven Knowledgeable in creating processes and workflow Can demonstrate the ability to learn new processes Independent, quick learner and has initiative Confident in working with less supervision Attention to detail is a Must Ability to create friendly but firm rapport with employees No attendance issues. Amenable to work on a night shift schedule.