Technical Product Manager (Construction Technology)

Job Description
Hands-on, technical builder to own our system integrations and customer implementations. You will need to embody opposite traits. On one hand, diving deep into the technical nuances of source systems, building data models, and translating complex business logic to our engineers. On the other hand, working 1:1 with customers to define their requirements, onboard them, run demo meetings, negotiate deliverables, and more. You will interface daily between our engineers, customers, and partners (the systems we integrate with).
Role responsibilities
• Investigate new source systems to integrate with (data models, business logic, APIs, etc.) and become our go-to subject matter expert on each. It’s part product, part data analysis, and part archeology.
• Research and define the structure for new data models we launch (schemas, interrelations with other models, how to standardize each across dozens of systems, etc.).
• Write detailed documentation (e.g. runbooks, FAQs) explaining source systems, data models, and API features for internal reference and for our customers to use self-service.
• Troubleshoot ad hoc issues with integrations and data models, helping our software engineers debug and resolve errors, and unblock our customers from launches and expansions.
• Build and own customer and partner relationships. Work end to end with both software startups and construction companies, from sales/demos to scoping requirements, from onboarding to roll-out.
• Translate customer needs to detailed product requirements our software engineers can code against.
• Assist sales team in customer demos, showing product functionality, refining customer requirements, and driving toward winning their business.

Qualifications
Qualifications:
• Bachelor's degree from a top 25 US/Canadian university
• 1-4 years of experience in data, product, or technical/analytical roles at software startups (Seed/Series A/Series B)
• Strong technical skills, including experience with APIs, databases, SQL, and Postman
• Excellent communication and customer-facing skills
• Meticulous attention to detail and ability to manage multiple projects
• Willingness to work in-person in San Francisco 5 days per week

Additional Information
All your information will be kept confidential according to EEO guidelines.