ServiceNow Developer

Job Title: ServiceNow Developer Experience: 2 – 3 Years Employment Type: Full-time Location: Khayban -e- Amin, Lahore (On-site) About the Role We are looking for a ServiceNow Developer with 2 – 3 years of hands-on experience to develop, customize, and support applications on the ServiceNow platform. The ideal candidate should have a good understanding of ITSM processes, platform development, and automation while working closely with business and technical teams. Key Responsibilities Configure and customize ServiceNow applications, primarily ITSM modules. Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs. Create workflows and automations using Flow Designer and Workflow. Build and maintain Service Catalog items and request workflows. Develop integrations using REST and SOAP APIs. Troubleshoot and resolve platform issues, bugs, and performance problems. Manage deployments using Update Sets and follow release best practices. Support CMDB configuration and maintain platform data integrity. Lead solution demonstrations, sprint demos, and user walkthroughs for stakeholders, showcasing developed features and gathering feedback. Document technical solutions and follow ServiceNow development standards. Required Qualifications 2 – 3 years of hands-on ServiceNow development experience. Strong knowledge of ServiceNow platform configuration and customization. Proficiency in JavaScript, Glide APIs, and GlideRecord. Experience with Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs. Experience with Flow Designer and/or Workflow. Good understanding of ITSM processes (Incident, Problem, Change, and Request). Experience with Service Catalog development. Knowledge of REST/SOAP integrations and Update Sets. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).